If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Our clients do not all have the same knowledge of technology, so you are able to adapt your story to the knowledge level of the client. •To handle incoming technical support incidents, requests and changes. Work experience with different systems, software, and hardware.
•Time management skills with the ability to prioritise effectively. •Eager to learn new skills and invest in personal development. •Fix hardware faults and install upgrades to client hardware. •Perform software builds/re-builds on PCs and laptops as required. •Management of personal call queue, ensuring calls are closed in a timely fashion. Focus IT have the pleasure of working with this WELL established IT Solutions Company. Due to demand they are seeking a 2nd line Technical Support Engineer to complement their existing support team.
Hiring Technical Support Engineer job description
You are a registered Dice member on a different regional site. To offer you the best localized experience, please create a new account to apply for jobs in this region. Alternatively, you can continue with your existing account on the site you originally registered on. Providing customers with step-by-step guidance to resolve technical problems. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus.
WHAT IS IT help desk job salary?
Help Desk salary in India ranges between ₹ 0.2 Lakhs to ₹ 7.4 Lakhs with an average annual salary of ₹ 2.0 Lakhs.
We will also hide the same how to become a help desk engineer if it is reported by the same Employer. Excellent communication and crisis co-ordination skills DevOps experience specific to CI/CD, automation, Linux and AWS Cloud… A bachelor’s degree in computer science, information technology, or similar.
TikTok Commerce- Customer Solution Technologist, Product Support
You are experienced in providing technical support for existing systems. Over the past years our company has been growing steadily. So much so that we are constantly looking for new colleagues.
- Do you enjoy working with cutting-edge technology can impact the world?
- A technical support engineer should be able to work calmly when under pressure.
- •Perform software builds/re-builds on PCs and laptops as required.
- You will be proficient in Microsoft Windows Servers, Microsoft Exchange, and Microsoft Office 365 along with Active Directory.
A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. Our growing company is searching for experienced candidates for the position of helpdesk engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. A Technical Support Engineer provides customer service for computer hardware and software.
Senior Civil Engineer
Businesses get access to 40,000+ engineers from over 180 different countries. If you’re looking to hire engineers globally from a pool of top technical talent, sign-up for free at Field Engineer. Technical Support Engineer document technical knowledge in the knowledge database. Technical Engineer keep track of users’ system issues until they are resolved by adhering to the agreed timelines. Engineers design computer systems to meet the particular requirements of their organization or clients. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers.